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Business and the mobile app: Customer service is the #1 priority

By John Koetsier Improving customer service is the top priority for businesses building mobile apps today, according to a new survey of mid-sized and large companies. Five years ago, everyone wanted to have an app because…well, it was the cool thing...

More mobile business apps have an industry focus. Here’s why.

By Heather Clancy Three big beneficiaries: healthcare providers, restaurants, and construction firms. Most mobile app popularity lists are heavy on games or consumer-centric offerings. Take heart: more funding is chasing titles and software solving business...